Another Cablevision fan
After my little rant four weeks ago about Cablevision, I've found another Cablevision fan.
Since then, I've mellowed a bit on Cablevision, at least on the cable guy who came to my house. If you remember, when I called to complain that my picture was pixelating, freezing, and even disappearing, the "customer service" drone on the other end tried to tell me it was because I didn't turn the cable box off overnight to let it "update." When the cable guy came in, he immediately hit a service key combination on the box, looked at the signal strength and the number of errors the box was registering, and told me that my signal was so weak that he was amazed that I got any picture at all! He then proceeded to check our wiring and discovered that the guy who owned the house before us had split, re-split, and re-split again the cable again. Worse, at one point, he had hammered a moulding down over the cable, crushing it, which, according to him, can compromise signal transmission. (I was not surprised, as I had always assumed that the cable outlets in almost every room of the house were not the work of Cablevision.) His solution? He ran a new line in and unhooked the main line from all the splits. He even got rid of most of the splits in the line to our other TV. Unfortunately that leaves a bunch of useless cable connections all over the place. On the other hand, they were pretty much useless already, given the number of splits.
Beautiful HD pictures and sound on the HD channels and good to excellent quality pictures on all the others. It's still way more expensive than it's worth, but at least we're getting what we're supposed to be getting now, and I like Optimum Online too much to consider a switch to satellite (which would also cause my Internet bill to go up for not getting Optimum Online with a TV package).
Clearly, not every Cablevision employee in customer service is an idiot. But enough of them are to cause a lot of grief.
Hopefully tonight I'll have the time to finish the post I had originally intended for today. And sometime next week, if I get around to it, maybe I'll tell you why alties like to call me a "pharma shill" and other favored ad hominem attacks that cranks like to use.